Groups
Organize contacts into named groups — teams, departments, friend circles, households — to send targeted content and recognitions.
Groups let you segment your contacts into named audiences — your design team, close friends, neighborhood association, school parents, client roster, or any other collection. Once a group is set up, you can address content, recognitions, and campaigns to it directly.
Create a group
- 1
Open Groups
Go to Groups in the studio sidebar.
- 2
Create a new group
Click New group, give it a name, and optionally add a description and a cover color.
- 3
Add members
Search your Contacts and add people. You can also add members by importing a CSV.
- 4
Use the group
Address a recognition, campaign, or bulk personalization to this group instead of individual contacts.
Managing members
- Add or remove members at any time from the group's member list.
- A contact can belong to multiple groups.
- Group membership does not affect the contact's stored details or key dates.
- Admins and above can create and manage groups in workspace accounts.
Recognitions to a group
The fastest way to send a recognition to an entire team is to select the group in the Recognition flow — MomentA personalizes a copy for every member automatically.